H.E. Uhuru Kenyatta during the commisioning of the Siaya- Bondo Water Project
SIBOWASCO TEAM

WHO WE ARE

SIBO Water and Sanitation Company Limited (SIBOWASCO) was established as a Private limited liability Company limited by shares on 14th June 2006 under the Companies Act No. 17of the year 2015.

On 27th June 2006 the Company was contracted through a Service Provision Agreement (SPA) by Lake Victoria South Water Works Development Agency (LVSWWDA) to provide water and sanitation services to the residents of Siaya and Bondo and the surrounding towns.

SIBOWASCO is fully owned by the County Government of Siaya through a shareholding of 5,000 shares distributed as follows:-

 Governor’s office, 1 Share, County Government of Siaya 4999 Shares.

OUR VISION

To Be The Leader In The Provision Of Water and Sewerage Services in Kenya.

OUR MISSION

To Provide Quality, Reliable and Affordable Water and Sewerage Services  To Our Customers Guided By Our Corporate Values and Using Modern Technology and Motivated Staff To Ensure Sustainable Growth.

OUR MANDATE

The responsibilities and mandate of SIBOWASCO as a water service provider are stipulated in Section 78. (1) of the Water Act 2016 and include:
The provision of water services within the area specified in the license; and
    The development of county assets for water service provision.

M-pesa Procedure & Customer Self Service

TO ALL OUR ESTEEMED CUSTOMERS

You can pay for the following services through any M-pesa outles;

Go to the M-Pesa Menu on your phone.
Select LIPA NA M-pesa.
Enter Paybill Enter the business number ; 233491.
Enter your water account number e.g 000070101259.
Enter the amount you are paying e.g 500.00.
Enter your M-Pesa PIN e.g 1234
Press OK.
You will receive a confirmation message with the Transaction code and amount

Customer Self Service

Query Bills, Lodge complaints, Tambua,Mini statement, Pay your Bill/Invoices, Jisomee and buy tokens please

dial:  *873*056#

Customer Self Service

Query Bills, Lodge complaints, Tambua,Mini statement, Pay your Bill/Invoices, Jisomee and buy tokens please

dial:  *873*056#

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